Driving Digital Transformation Through ai During Covid-19

Case study

Amazon is making use of machine learning and AI for their new initiatives – drone delivery and cashier-less Amazon convenience stores. In fact, it has been using AI and deep learning to forecast demand, recommend products to its customers, detect fraud, and place orders for merchandise.

Speech and image recognition is one of the major applications of AI. Amazon has gone on to integrate natural language understanding (NLU), automatic speech recognition (ASR), visual search and image recognition, text-to-speech (TTS) to their AI platforms.

Amazon has already developed many technologies using AI and Machine Learning such as Amazon Rekognition, Polly, Lex, EMR along with AI frameworks and infrastructure. Amazon’s Text to Speech technology Polly is being widely used for creating apps that can talk. Jeff Bezos, Amazon’s founder CEO exclaims that we are in the golden era of AI. Alexa, the digital assistant from Amazon, is another breakthrough in AI which can be seen in the car’s dashboards to wearable gadgets.

The need

Running day-to-day operations more effectively, delivering on value propositions and remaining competitive by adopting digitization.

The solution

An AI Engine to digitize processes and collaborate remotely. The challenge alongside the technical complications was the short time in which the solution needed to be implemented. Particularly where teams across the board were all working remotely and physical collaboration was near impossible. Zerone also worked in a distributed software development environment to formulate a solution for the client.