Driver Assistance Mobile Application for a Logistics & Transportation Company
drivers in logistics operations
Exclusive Mobile Application with Cutting-edge Features Improves the Productivity of Drivers & Depot Managers
The customer is a specialist telematics and fleet management supplier for businesses in the construction, plant, waste management and commercial vehicle markets across the globe.
The customer provides services that include advanced monitoring of assets, vehicles and workers through behavioral and usage reporting. The vehicle tracking solutions are provided using tracking devices, web application for depot managers, and mobile application for drivers.
The primary challenge was the lack of an automated system to inspect and update the condition of a vehicle, prior to commencing a trip. In most cases, the customer ended up paying heavy penalties due to vehicle break down. Most of the accidents also occurred due to the condition of the vehicles.
Following challenges hindered the day-to-day operations of depot managers and drivers.
Lack of proper guidelines for conducting vehicle inspection before commencing a trip.
Each vehicle provider used their own paper forms for updating vehicle condition details.
The content of the paper forms varied according to the type of vehicle.
It was difficult to convert paper forms to digital data.
Difficult to submit any supporting evidence regarding vehicle condition.
Depot managers faced delay in receiving vehicle inspection information.
Some of the drivers even skipped vehicle inspection and submitted inaccurate details.
Use of incorrect submission methods, such as completing inspection too quickly.
Unwanted operational overheads: The depot managers had to manually verify whether the vehicle was inspected or not.
High operational expenditure incurred with the processing of paper forms.
Data loss due to mishandling of physical documents.
The customer wanted a mobile application that supports drivers and depot managers to perform the following functions:
Highly flexible and exhaustive checklist for vehicle inspection
Option for admins to configure the checklist for drivers depending on the vehicle type
Provision to send checklist reminders to the drivers
Alerts should be triggered for any skipped checklists