Collecting customer reviews from several websites was a challenge for our organization. Zerone developed a platform to gather and review insights regardless of site format and which increased insights generation by 300%. Sharing information about current trends with our customers was easy too.
Natural Language
Processing (NLP)
Uncover deep insights from structured and unstructured data, by understanding natural language
Unlock the real potential of data, that helps your business to gain a competitive advantage. Imagine all the unstructured content that can generate significant business insights- it could be email communications, videos, enquiries, customer reviews and feedbacks, support requests, online publications, or social media interactions. Our natural language processing techniques allows businesses to perform compliance monitoring and analysis of structured, semi-structured or unstructured content. By training your system with NLP capabilities, you can reduce a great amount of manual work involved in text analysis and semantic processing of speech and text.
Our Natural Language Processing Solution helps you with:
- Processing huge amounts of structured and unstructured data
- Semantic Analysis of Unstructured Content to derive insights
- Identifying emotions behind speech through sentiment analysis
- Finding the most pertinent information from large databases
- Improving accuracy and efficiency of documentation process
Use Cases
-
Customer Services
Automatic processing of customer service requests, customer calls, and other interactions such as reviews or feedbacks shared by the customer. The system self-learns to map the new words to existing patterns or creates new patterns as appropriate. Our NLP solution supports use cases such as email response management, case management, and knowledge management.
-
Legal Industry
Legal professionals to make informed-decisions quickly by discovering key insights hidden inside huge volumes of data. Text mining and text analysis techniques support in building strategies that can often change the trends or course of cases. Natural language processing helps in contract management, information retrieval, and article summarization.
-
Healthcare
Enhance the accuracy of electronic health records by translating free text into standardized data. Healthcare experts can more intelligently manage the risks associated with chronic diseases with Predictive analytics. Summarize insights from massive volumes of medical or health publications and identifying expert care givers in less time.
Some Name
Some Designation
-
White Paper
Leading Frameworks to Power Your Front-End Development
Web technology is undergoing one of the biggest advancements; the proliferation of front-end Java...
-
Interested in maximizing operational efficiency with our solutions?
We're ready to lead you into the future of digital transformation.
Our Clients
Case Studies
-
Case Study
Mobile Application for Field Sales Ma...
Quite often, the productive hours of field sales representatives are unnecessarily spent on back...
-
Case Study
Video Analytics Using Emotion Recogni...
The customer organizes and conducts events such as product launches, movie or play premieres, adv...
-
Case Study
Load Testing for a Virtual Ticket Boo...
Our load testing expertise enables a leading virtual ticket booking system to efficiently handle ...
Blog Roll
-
Kofax Leads as the Sole Provider of E...
Are you looking for a scalable, end-to-end intelligent automation solution for your business? Here’s a good news for you. Kofax,…
-
How Retailers Benefit from In-store F...
Many people fear that brick and mortar stores will eventually subject to a retail apocalypse due to the extensive e-commerce…
-
5G and IoT: Supercharging the Gateway...
Any consumer good reaches the end user after journeying thousands of miles and changing several hands. In the past, it…
Careers
Pick your challenges to solve and find your corner to innovate. Experience what it’s like to work, collaborate, learn and have fun building solutions that make a difference. Keen?
Know More