Collecting customer reviews from several websites was a challenge for our organization. Zerone developed a platform to gather and review insights regardless of site format and which increased insights generation by 300%. Sharing information about current trends with our customers was easy too.
Uncover deep insights from structured and unstructured data, by understanding natural language
Unlock the real potential of data, that helps your business to gain a competitive advantage. Imagine all the unstructured content that can generate significant business insights- it could be email communications, videos, enquiries, customer reviews and feedbacks, support requests, online publications, or social media interactions. NLP techniques allows businesses to perform compliance monitoring and analysis of structured, semi-structured or unstructured content. By training your system with NLP capabilities, you can reduce a great amount of manual work involved in text analysis and semantic processing of speech and text.
Our Natural Language Processing Solution helps you with:
- Processing huge amounts of structured and unstructured data
- Semantic Analysis of Unstructured Content to derive insights
- Identifying emotions behind speech through sentiment analysis
- Finding the most pertinent information from large databases
- Improving accuracy and efficiency of documentation process
Automatic processing of customer service requests, customer calls, and other interactions such as reviews or feedbacks shared by the customer. The system self-learns to map the new words to existing patterns or creates new patterns as appropriate. Our NLP solution supports use cases such as email response management, case management, and knowledge management.
Legal professionals to make informed-decisions quickly by discovering key insights hidden inside huge volumes of data. Text mining and text analysis techniques support in building strategies that can often change the trends or course of cases. NLP helps in contract management, information retrieval, and article summarization.
Enhance the accuracy of electronic health records by translating free text into standardized data. Healthcare experts can more intelligently manage the risks associated with chronic diseases with Predictive analytics. Summarize insights from massive volumes of medical or health publications and identifying expert care givers in less time.
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