DIGITAL TRANSFORMATION WITH AI IN TIMES OF COVID-19

Digital transformation during COVID-19 with an AI product

Case Study

Owing to the COVID-19 pandemic, it was challenging for distributed teams of the client to continue administrative tasks that required filling up paper forms. Therefore, the client required an AI solution to digitize paper forms and other paper trails and make it easier for their employees and customers to enter the required information while collaborating remotely.

Challenges:

Using paper forms while collaborating remotely was a time-consuming process. Zerone also worked in a distributed software development environment to formulate a solution for the client.

The Zerone approach:

The team at Zerone used graphical modeling techniques that capture data, processes, and events. and collaborated online using digital tools like Microsoft Teams. They arrived upon a digital transformation solution that used the power of AI and touched upon data, process, functions, events that facilitated an optimum user experience. Agile methodologies were used for product development and IBM Watson was used to provide a more conversational experience for the user. Download the case study to know more.

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