APPLICATION MAINTENANCE AND SUPPORT FOR A LOGISTICS COMPANY
The client is an international logistics and transportation company that offers sea freight forwarding services. The company supports the vessel carriers to prepare and submit an entry summary declaration of the goods loaded aboard a vessel for delivery. This declaration summary is prepared and submitted to the customs authorities of the destination port in advance, so as to facilitate a smooth entry for the vessel. The client required a digital transformation roadmap to automate the submission of the summary declaration so that it gets verified and processed in advance.
- Manual submission of entry summary declaration delayed the unloading of cargo and delivery of goods to the required destinations.
- Manual process followed a long approval cycle that delayed the international commerce, and increased the carrier and shipping costs, and overall supply chain and operating costs.
- Commodities with lesser shelf-life or perishable goods were not delivered to the consignees on time. This affected the reputation of the shippers as well as the carriers.
- Challenging for the vessel carriers to check whether the goods loaded are compliant to the customs regulations of the destined port.
The Zerone approach:
Application maintenance and support services by Zerone streamlined the supply chain process by introducing an integrated system for freight forwarders to submit the entry declaration summary in the prescribed format, customized according to the selection of the destination port. The company could then keep a track of the request to see its approval status. Download our case study to know how automating the system led to 75% increase in highly-compliant shipments and invoices.