The client is a leading travel insurance provider that sells travel insurance policies and products. Both travelers as well as insurance agents avail the services offered by the customer. They required cute web application development for the digital transformation of their company.

Challenges:

• Existing legacy application was a hindrance in the ability to react faster and be more agile


• Inability to use the latest technology resulted in low productivity


• High maintenance cost for their concurrent IT systems


• Legacy, manual processes delayed their time-to-market


• Lack of professional administrative & reporting systems


• Difficult to track prospective customers and maintain customer relations


• Absence of advanced customer management features

The Zerone approach:

Zerone designed a custom web application that allowed travelers to design and purchase personalized travel insurance policies and enabled the sales team to manage their requirements such as quote creation, policy selling, customer management, partner management, supplies tracking. Download our case study to know how customers could purchase policies from the travel insurance provider directly through the web application, from anywhere in the world.