HOW DIGITAL TRANSFORMATION HELPED REDUCE OPEX COSTS BY 55%

Cloud-based digital transformation to streamline operations for a travel aggregator

Case Study

A prominent destination management company that delivers solutions like meetings, incentives, conferences, and exhibitions (MICE) could not streamline their operations for day-to-day operations at a global level.

Challenges:

  • Lack of integration between internal modules like finance, logistics & sales
  • Inefficient communication channels for B2B and B2C
  • Coordination challenges between travel agents, suppliers & the hospitality industry
  • Absence of critical modules that are vital to the running of the business
  • Lack of advanced analytics to point out the source of revenue leakages
  • Clunky operational models with multiple spreadsheets and long mail trails

The Zerone approach:

We developed a custom cloud-based software application that supported the destination management company with different modules like finance, task delegation, and additional features for contract management, related-time update of rate variations from suppliers. Read on to know how Zerone’s modernization methodologies helped in digital transformation and the resident experts used their expertise to develop a cloud-based software application that effortlessly integrated with third-party personnel to enhance their business capabilities

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