The client is a leading travel agent company that receives the booking rates from hotels to facilitate booking for the travelers. They wanted to have an integrated channel manager solution that captures the latest booking rates from all hotel chains, and consolidates it into their system, in real-time.
- Receiving the latest booking rates from hotel chains was a challenging process
- The travel agents lacked the technical expertise to extract the updated hotel booking rates and collate it on a single interface.
- Since the travel agents failed to get updated booking rates on time, there occurred a lot of rate parity issues.
- The travel agents could not share the most recent booking rates on their website or other online sources, and this resulted in a loss of business
The Zerone approach:
Zerone created a digital transformation that created a set of APIs for each hotel chain and push the latest reservation rates into the client’s system. The client was then able to display the booking rates on their portals or online platforms in real-time, allowing end-users to make their choice easily. Learn more about how Zerone’s custom application development service reduced reservation errors by 80%
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